About Us

Business Friend was established in 2003 to provide fast, accurate and confidential UK Transcription Services, Audio and Copy Typing services.  Technology has progressed significantly since we started almost 15 years ago, particularly with Transcription Services, and we now transcribe from a wide range of digital formats instead of mini, micro and standard cassettes!

Based in the UK, all Business Friend’s typists and transcribers have English as their first language and bring a wide range of skills and experience to the team.  As well as excellent listening, copy typing and grammar skills, we all enjoy researching the subjects discussed in the projects we work on to ensure accuracy in the final document.

Over the past 14 years, we have worked on a wide variety of projects, providing out UK transcription services for large Oral History and University Research projects with over 200 hours of interviews to coordinate, to 1 hour focus groups and telephone interviews.  We pride ourselves on being professional, helpful and understanding of our clients’ requirements, often developing long-lasting working relationships built on trust and reliability, with clients confidently recommending us to their colleagues and peers.

We hope you enjoy browsing the website, where you will find further information Business Friend’s copy typing, audio and UK transcription services, plus tips on subjects such as Recording for Transcription.  If you would like any further information, or require a quote for your project, then please Contact Us – we would be delighted to assist you!



Meet the


Contact Details


  01621 740022

  5 Mayland Quay, Essex, CM3 6GJ

Registered in England & Wales No. 4660296

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Our latest review made me smile!

"I think the transcripts we have received from Business Friend have been of exceptionally high quality, and I was also impressed with how quickly you managed to get the transcripts back to us. There was a point when we could hardly keep up in terms of reading one batch of transcripts before the next one had already been sent to us!”
Senior Lecturer & PGR Director in Sociology
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We're planning to add more videos to our Tutorials page this week!
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A good transcript starts with a good recording!
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New website coming soon! ... See MoreSee Less

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