As an established provider of transcription, audio typing and copy typing services, Business Friend has worked on many research and oral history projects, as well as providing typing services to consultancies and businesses.  Below is a selection of testimonials from some of our clients; we are of course happy to provide contact details for other clients for additional references if required.

Please contact us for further details.

Senior Lecturer & PGR Director in Sociology, University of Manchester

“I think the transcripts we have received from Business Friend have been of exceptionally high quality, and I was also impressed with how quickly you managed to get the transcripts back to us. There was a point when we could hardly keep up in terms of reading one batch of transcripts before the next one had already been sent to us!” 

“Thanks to Business Friend’s transcription service, it feels like I can just start doing my analysis of the material with a clear fresh head, rather than spending ages doing my own transcriptions, which start of full of typos, leaving me with lots of amends to make! They have been lovely to deal with, flexible with formatting, clear and efficient. When I had a tight deadline, I was really pleased with the speedy turnaround. I’ve been impressed by the accuracy of the transcriptions, particularly with tricky interviews such as children in a museum café! I was originally recommended Business Friend by another consultant, and have since recommended them to others too. Thanks!”

Interpretation & Engagement Consultant


The University of Manchester



“We were very pleased with the service provided by Business Friend. Responses were quick and friendly and transcripts were completed promptly. Our interviews were completed in a community setting, sometimes with significant amounts of background noise, and we really appreciated the patience and thoroughness of the transcribing team. The practice of double checking the transcripts also meant they are very accurate and detailed. Thanks and looking forward to doing business again in the near future.”

“We were so pleased to find Business Friend and their excellent transcription service.  We had acquired a lot of recorded material for our reminiscence project and volunteer transcribers are few and far between!  The project has involved interviewing older residents in Mid Wales, we were delighted that the transcriptions were so accurate and faithful to each detail of the recording.  Business Friend were helpful, speedy and efficient and have helped to get our project back on track!”

Clare Martin, Oriel Davies Gallery


A Change Management Consultancy


“Our transcription needs can be quite specific. We do narrative interviews and sometimes we need verbatim transcripts (pauses, hesitations and all). At other times it’s more important to get the gist of what’s being said. Occasionally we need to have group discussions transcribed. We like working with Business Friend because they are very professional and responsive and provide a brisk turnaround and good value for money. And, as their name suggests, they’re very friendly! ”

“Business Friend worked with us in 2011, digitising and transcribing our collection of oral history interviews. They were professional and efficient, and went to great lengths to familiarise themselves with the subject matter of the interviews. I would highly recommend them.”

For further information on this fascinating project please visit:
Explore Europe’s cultural collections
Behind the London Jewish Museum’s ambitious digital archive project

The Jewish Museum



Contact Details


  01621 740022

  5 Mayland Quay, Essex, CM3 6GJ

Registered in England & Wales No. 4660296

Unable to display Facebook posts.
Show error

Error: (#4) Application request limit reached
Type: OAuthException
Code: 4
Please refer to our Error Message Reference.